Shipping policy

Shipping Policy

Last updated: October 15, 2025

At True Cowgirl Collective, we are committed to providing transparency about how and when your products are delivered. Because we feature both dropshipping products fulfilled by U.S.-based partners and affiliate-linked products sold through third-party retailers, shipping details may vary depending on your order type.

1. Dropshipping Orders (Purchased Directly Through Our Store)

  • Fulfillment & Shipping: Orders placed through our website checkout are fulfilled by trusted U.S.-based dropshipping partners. This ensures your items ship directly from within the United States for faster delivery.

  • Processing Time: Orders are typically processed within [2–5 business days] after payment is received.

  • Delivery Time: Standard U.S. delivery takes approximately [5–10 business days], depending on the supplier and your location.

  • Tracking: Once your order ships, you will receive tracking information by email when available from our supplier.

  • Delays: While we strive to meet these timelines, shipping delays may occur due to high demand, carrier issues, or factors outside of our control.

2. Affiliate Purchases (Purchased Through Third-Party Retailers)

  • Shipping & Delivery: When you purchase a product through an affiliate link, the order is placed directly with the retailer. All shipping, tracking, and delivery policies are governed by that retailer.

  • Support: For questions about shipping on affiliate purchases, please refer to the retailer’s website or contact their customer service team.

3. Shipping Limitations

  • At this time, dropshipping orders are only available for delivery within the United States.

  • We do not currently offer international shipping through our dropshipping partners.

  • Affiliate retailers may have different shipping policies, including international options—please review their terms before purchasing.

4. Incorrect or Lost Packages

  • Dropshipping Orders: If your order is lost in transit or delivered incorrectly, please contact us with your order number so we can assist in resolving the issue with our supplier.

  • Affiliate Orders: Please reach out directly to the retailer for support regarding lost or misdelivered packages.

5. Contact Us

For questions regarding dropshipping shipments or help identifying whether your order was processed through us or through a retailer, please contact:
📧 Teri.Sills@aol.com
🌐 https://www.truecowgirlcollective.com